INTRODUCTION

THB SOLUTIONS PRIVATE LIMITED a company incorporated under the Companies Act, 2014 and herein after referred in short “Engage”. (“Engage”, “we,” “us,” and/or “our”) gathers information in connection with the access and use of through its mobile applications, internet platforms and other software made available by Engage (“Software”) - Engage Coworking Management Application & Smart Office (Advanced Visitor Management & Employee Engagement Applications)and its website located at https://www.engageapps.work/ (the “Site”) (collectively, such services, Software and the Site, collectively, the “Service(s)”), by each member, guest and any other person who uses Engage’s Services or the Website (referred to in this Privacy Policy as “you” or “your”), how we use such information, and who may access that information. This Privacy Policy is integrated by reference to the Engage Membership Terms of Service. YOUR USE OF THE SERVICES, MOBILE APP (IOS AND ANDROID) OR THE WEBSITE CONSTITUTES YOUR UNCONDITIONAL ACCEPTANCE OF THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH AND ACCEPT ALL OF THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY, DO NOT USE THE SERVICES OR THE WEBSITE AND DO NOT PROVIDE OR SUBMIT ANY IDENTIFIABLE INFORMATION VIA OR WHILE USING THE WEBSITE OR THE SERVICES.

PRIVACY POLICY

This Privacy Policy may be revised by us at any time or periodically to include /exclude clauses without prior notice to You and Engage does not bear responsibility for updating Users on the same. We advise that you review this Privacy Policy each time you use the Services or the Website so that you are aware of any changes. Your continued use of the Services or the Website following any changes in this Privacy Policy will constitute your acceptance of such modifications. Unless otherwise specified by Engage, revised policy will take effect automatically and be binding on and from the day they are posted on the Site.

COLLECTION OF PERSONAL INFORMATION

As explained in the Terms of Service, we will collect certain information about you in connection with your on-line registration as a member of Engage at the Website and mobile applications. In addition, you may create, disclose or disseminate personal or business data and/or information in connection with your use of the Services while using Engage or its affiliates’ networks or equipment, which data and information will be stored or cached on Engage’ systems, computers, servers or other equipment. All of the foregoing information, together with any other information described below as “Personal Information,” will be referred to herein as “Personal Information.” Your identity may be discernible from your Personal Information, and Personal Information will specifically include the following: your full name your address your e-mail address your mobile number your credit card/ debit card number and/or other payment account information your proof of Identity IP address of your server from where the Site is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.) the operating system of your system and the Site You last visited before visiting our Site, referring source which may have sent You to the Site, duration of Your stay on our Site. details about the mobile devices and its operating system Other information associated with the interaction of Your browser and the Site. By registering as a member or providing us with any Personal Information at or via the Website via mobile applications or while using any of the Services, you are thereby consenting to our use and disclosure of such Personal Information in accordance with the terms and conditions of this Privacy Policy.

Engage best practices for unique identifiers

Engage uses unique device IDs just to personalize notifications to the users and the following criteria of permissions as adhered to:Control: The user has control over the data that they share with apps.Transparency: The user understands what data an app uses, and why the app accesses this data.Data minimization: An app accesses and uses only the data that's required for a specific task or action that the user invokes.

OUR USE AND SHARING OF INFORMATION

We will only use your Personal Information as is reasonably necessary in connection with our provision of the Services to you as a member of Engage, including without limitation: to bill you for payments owed by you for authentication and identification purposes to ensure your compliance with the Terms of Service and/or to investigate any potential breach of the Terms of Service to ensure your compliance with the Terms of Service and/or to investigate any potential breach of the Terms of Service to analyse the details of your visit to our Site, including but not limited to, location data, web logs and other communication data To conduct internal reviews and data analysis for the Site (e.g. to determine the number of visitors to the Site to provide it for scrutiny to any statutory, regulatory or any other governmental authority or any other agency as advised by government or any judicial body to protect the networks, data, software or business interests of Engage, its affiliates and members. We may also use your Personal Information to contact you with information relating to the Services, your membership account with Engage, and news and information relating to our product offerings, services and/or events to resolve disputes detect and protect Us against error, fraud and other criminal activity enforce our terms and conditions use your IP address to help diagnose problems with our server, and to administer our Site. Your IP address is also used to help identify You and to gather broad demographic information to improve our internal customer training to enhance security of our Site sharing the information with third parties in order to provide certain services to You.We are committed to protecting your privacy and we will not sell or lease your Personal Information to any third party. However, in addition to using and disclosing your Personal Information in the manner described above, we may disclose your Personal Information:to any person, entity or organization which you consent for us to disclose Personal Information to to financial institutions and other service providers as is reasonably necessary to verify your credit card information and to bill your credit card for any payments owed by you relating to your membership with Engage and/or use of the Services to our business partners and agents who provide hosting services, and web and technical support providers, as is necessary or required in connection with the operation, maintenance and support of the Services and the Website to comply with any legal requirements, act in urgent circumstances to protect the personal safety of users of the Services or the public, or court orders, to defend any legal or administrative proceedings, or as we believe in good faith is necessary to comply with any laws or legal requirements as Engage believes is necessary or appropriate in an emergency situation, including without limitation, to prevent criminal activity, personal injury or property damage to the police, financial institutions or other appropriate authorities in connection with any investigation of suspected criminal or fraudulent activity by any person or entity.to protect or defend our rights or property (including enforcement of our rights under the Terms of Service) in connection with any legal proceedings relating to your use of the Services or the Website and in connection with the sale of the equity or any of the assets of Engage, in which case we will require the buyer to maintain the confidentiality of your Information in accordance with the terms of this Privacy Policy.Except as described in this Privacy Policy, we will not disclose your Personal Information outside of Engage and its affiliates without your consent. We may share aggregated demographic and statistical information with our business partners. This is not linked to any personal information that can identify any individual person.

EXCLUSIONS

This Privacy Policy does not apply to any Personal Data collected by Engage other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Engage through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums (collectively, “Public Areas”), any ideas for new products or modifications to existing products and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Engage shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.

USE BY OTHER PARTIES OF YOUR PERSONAL INFORMATION

Your Personal Information may be accessed by any person who has access to your account log-in information (“Log-In Information”). Therefore, we hereby advise you that You should carefully protect the security and integrity of your Log-In Information to guard against unauthorized access and disclosure of your Log-In Information. Further, we cannot control how third parties and other users of the Website may use any information that you disclose in postings or submissions while using the Website or any part of the Services, including without limitation in your postings in chat rooms and on message boards and forums. We encourage you not to disclose or provide any personal or sensitive information while using any generally- accessible sections of the Website.

SECURITY

For the processing of credit card payments and other mode of online payment, our payment processor uses a Secured Socket Layer (SSL) server which encrypts your personally identifiable data prior to transmission of this information over the Internet. We have also put in place a reasonable physical measures and administrative procedures (security measure) to safeguard against unauthorized access of Personal Information and to help prevent the loss, misuse or alteration of Personal Information that we collect in connection with your use of the Services and the Website. However, we cannot guarantee that the security measures we implement in connection with the operation of the Website and the Services will absolutely prevent others from accessing or acquiring any of your Personal Information, including without limitation your credit card information. You therefore agree that any breach of security measure beyond the control of Engage are at your sole risk and expense. We reserve the right to conduct a security review at any time to verify your identity. You agree to provide Engage all the information that Engage for the security review. If You fail to comply with any security request, Engage reserve the right to terminate Your membership with Engage sand prohibit Your access to the Site.

E-MAIL COMMUNICATIONS

From time to time, we may e-mail you news bulletins, information on technical service issues, or information relating to the Services, or other services or products provided by Engage, its members and/or business partners. You consent to the delivery of such communications by e-mail to the e-mail address that you provide to us when you establish your membership account or while otherwise using the Services or the Website.

TECHNOLOGICAL MEASURES

In addition to the Personal Information you provide to us, we may also collect certain, anonymous information as you access and navigate the Website. When you visit the Website, we send one or more cookies- a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including analyzing the data for storing user preferences and tracking user trends. We may set one or more cookies in your browser when you visit the Website. Cookies are required to use the Services and you may be required to log-in to your account after a certain period of time has elapsed to protect against others accidentally accessing your account information. In addition, when you access the Website, our servers automatically record information that your browser sends. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. We use these technological tools to collect information to have a better understanding of how people use the Services and the Website, to analyze data for trends and statistics, to help diagnose problems with our servers, to enhance the Services, and to enhance and tailor members’ experiences using the Services and the Website. The information collected is not personally identifiable and we do not link this information to any personally identifiable data.

USE OF THIRD PARTY WEBSITES

The Website may contain links to other websites that are owned or operated by third parties that are unrelated to Engage. Once you have clicked on a link or button activator connecting you to such third-party website, you will leave the Website and be taken to a website that we do not control. THIS PRIVACY POLICY DOES NOT APPLY TO ANY PERSONAL INFORMATION COLLECTED ON ANY THIRD PARTY WEBSITE. We suggest that you read the privacy statement of the third-party website before providing any personally identifiable data on that website. We are not responsible for any loss, damage, claim or expense etc., as a result of use by any person or entity of any information that you may provide while accessing or using any third-party website. Further, Engage shall not be liable and cannot be held liable for any breach of Security or for any actions of any third parties that receive your Personal Information.Notwithstanding anything contained in this Policy or elsewhere, Engage shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).“Force Majeure Event” shall mean any event that is beyond Engage reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption etc.

ACCESSING AND CHANGING PERSONAL INFORMATION

You may access your membership account and amend your Personal Information contained therein at any time. In addition, you have the right to contact us at any time to: (a) request the removal of any Personal Information that you provided to us in connection with your registration as a member from our servers and computer networks; and (b) update and modify your Personal Information relating to your membership account. Please use the contact information provided below. Such request may require us to terminate your membership in Engage. If any such Personal Information is removed from our servers or computer networks, any third party who had access to such Personal Information prior to its removal may have retained some or all of such Personal Information. We are not responsible for the retention or use by third parties of any of your Personal Information at any time, including following its removal from our servers or computer networks.

RETENTION OF PERSONAL INFORMATION

After termination of your membership with Engage, Engage shall destroy all the data collected from You within a reasonable time, except the records and data pertaining to the transaction undertaken using our Services or the Site. Please note that under the applicable laws, we are required to maintain record of these transaction with Engage including personal data such as Your name, contact details, customer number, transaction history etc. Other than the information specified above, Engage will delete all Personal Information that Engage hold about You when Your membership is terminated. Please note that Engage will not require You to disclose Your personal or Security detail vide email or other communication. If You receive any email/ phone call/ SMS or other communication requesting You to share Your Personal Information, please do not respond to such requests and delete such requests immediately. Pls forward such requests to [email protected] for notifying Engage of the same prior to deletion of such requests.

TYPES OF PERSONAL AND SENSITIVE USER DATA COLLECTED

HOW DATA IS USED

DATA HANDLING PROCEDURES

DATA RETENTION AND DELETION POLICIES

OTHERS